Autumn term ends on Friday 13th December 2019 and Spring term begins on Monday 6th January 2020.
Between those dates is the Christmas vacation, when services will be reduced.
For part of that time period the University will actually close:
The University (all campuses, buildings and services except student halls and campus security) will close on Friday 20th December 2019 and re-open Thursday January 2nd 2020.
Outside of the closure dates, but during the vacation, the following applies:
IT Support is available 8.30 am – 5.30 pm, Monday 16th – Friday 20th December and 2nd-3rd January 2020.
Advice Zones are open 8:30 am-4:30 pm, Monday 16th – Friday 20th December and 2nd-3rd January 2020.
The number of student support appointments available may be reduced during the vacation.