Your University Email Account

September 10, 2018

Check your USW email account regularly: it’s used for official communications and notices.

All USW students have a University email account which is set up during enrolment. Your email address is simply your student number followed by @students.southwales.ac.uk, for example 12345678@students.southwales.ac.uk.

It’s important that you check this email account regularly as it is the primary official communications tool the University will use to contact you.

Accessing your USW email account

The link 'Your Mail’ on the UniLife home page takes you to your inbox or you can use this direct link:
Gmail – your student email account.

You can also set up your computer or mobile device to access your student email account using the email application of your choice, see Student Email Guides.

Other online services

Your student email address is supplied by Google and is part of a larger Google account which also gives you access to Google Drive and Google Docs which can be useful for online file storage, word processing and several other things.

The University uses 'single sign on’ which means you will use the same log in information (username and password) to access a number of other services, including:

  • UniLife – the student portal – Blackboard, Advice Zone Online, and email can be accessed via UniLife
  • Advice Zone Online – the University’s online student support system
  • Blackboard – the University’s Virtual Learning Environment (VLE)
  • WiFi – wifi internet access on campus

Resetting your password

If you have trouble logging in to UniLife or accessing your student email account you can reset your password by visiting Self-service Account Administration (SSAA). As a security measure your password will expire automatically every 120 days, when you will need to use the same link to update it.

If you continue to experience problems with your username or password, you will need to contact IT Support.

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