Eduroam Update

February 13, 2017

The security certificate used for authentication on the eduroam wireless service is due to expire on Friday 17th February 2017. IT Services will be updating the Certificate over night from Tuesday 13th / Wednesday14th.

Following this change users may need to re-verify their eduroam connection (profile) to accept the new security certificate.

On a Windows computer or device you may see a message as follows;

The certificate is called eduroam-auth.glam.ac.uk and has been issued by QuoVadis Root CA 2 As long as any information presented to you matches these, you can safely ‘connect’ or ‘accept’ to the eduroam service. Your experience will likely depend on the manufacturer and possibly the operating system (OS) of the device being used.

Failing this some users may need to “forget” the network and re add it. To add the eduroam service please see the following guides;

http://its.southwales.ac.uk/eduroam-guide/

We apologise for any inconvenience this may cause during this time

If you have questions or concerns regarding this issue please contact IT Support by telephone on +44 (0) 1443 482882 or online at support.southwales.ac.uk.

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