Student Services Changes from Monday, 23rd November

November 20, 2015

From Monday, 23rd November 2015, some provisions of Student Services will be changing. This is due to changes within our reception team.

Opening Hours

The Student Services Reception desk in Treforest will be staffed as follows:

Mondays-Fridays: 9:30am-4:30pm.

Telephone calls will be answered during these opening hours. (Tel 01443 482080)

'Bookable on the Day’ Appointments

The Counselling and Mental Wellbeing Services offers some appointments which can only be booked on the same day (on different days on each campus).

From 23rd November 2015, these appointments will only be bookable through a dedicated telephone number, from 8:45am in the morning. This new arrangement will apply to all USW campuses. The appointments will be allocated on a first-come, first-served basis.

Bookable on the Day Hotline: 01443 654827

Our Aim is to Support You

You are important to us. We welcome your feedback on our provisions.


Did you know that you can book appointments with Student Services online? At the reception, you can then check in at a dedicated computer terminal. We’d appreciate your support in using self-service options where available.

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